Real Time Resolutions, Inc possesses 20 years of experience in the financial and advisory services industry ranging from all aspects of originations, customer care, servicing, collections, and recoveries with approximately $6 billion in charged-off assets managed for major banks, hedge funds, specialty lenders, private universities, retailers, and the primary federal bank regulator. The company has call centers in Dallas, TX (headquarters), Phoenix, AZ, Monterrey MX, Portland OR. and Montego Bay, Jamaica.

RTR differentiates itself through the caliber of people it hires. We seek to build a lasting relationship with every employee. Won’t you join us?

Career Opportunities

Summary The Bankruptcy Analyst is responsible for maximizing recoveries of consumer accounts included in active or discharged bankruptcies. Essential Functions Research and document bankruptcy case information in order to identify and pursue appropriation actions such as filing proofs of claim or facilitating objection to adverse treatment through referral to outside counsel…
Summary The Recruiter shall be responsible for identifying, selecting, and hiring top-level talent to join RTR’s team. This involves high-volume, full-cycle recruiting-assisting hiring managers in sourcing, selection, interviewing, and facilitating the interview and hiring process for candidates in various locations. Essential Functions Source candidates for open positions through online job…
Compensation: Competitive Salary Benefits: Medical, Dental, & Disability Benefits Paid 100% for Full Time Employees Hours: Full-time Travel: None Summary The Human Resources Generalist (HRG) is responsible for performing HR-related duties in a professional manner and works closely with the HR SVP in supporting designated offices. The HRG carries out responsibilities in…
About Us: Real Time Resolutions is a dynamic and innovative organization in the financial sector. We are currently seeking a motivated and analytic ETL Developer to join our Data Services team. This is a unique opportunity to contribute to both technical and business aspects while working in a collaborative and supportive environment. Essential Functions Responsible for designing…
Summary As a Customer Solutions Professional (“CSP”) in our Servicing unit, you shall be responsible for providing extraordinary customer service while handling a wide variety of contacts (both verbal and in writing) and questions from customers regarding consumer loan account status. A CSP will also be responsible for meeting quality requirements in order to achieve monthly goals by…
Compensation: Competitive Hourly Rate + Performance-Based Bonus Benefits: Medical, Dental & Disability Benefits Paid 100% for Full Time Employees Hours: Full time (37.5) Travel: None Summary As a Bilingual Customer Solutions Payment Success Professional, you will be responsible for working with active loan customers to achieve monthly goals by contacting customers, providing…
Green Family Collection and Green Family Art Foundation The Green Family Collection, a private contemporary art collection in Dallas, TX, seeks to fill the role of a full-time Collection Manager. The Collection Manager will work on projects related to the Green Family Art Foundation, a non-profit art foundation dedicated to the public display of art in Dallas, TX. This person will also…
Summary The Bilingual Customer Solutions Professional is a Mortgage collector who will be reviewing each account to determine the best way to approach the client. They will then execute their plan to bring in the maximum amount of revenue in order to achieve monthly goals by contacting customers and obtaining the best arrangements on past due accounts. Essential Functions Research each…