Skip Tracer

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APPLICANT’S CERTIFICATION AND AGREEMENT
I hereby certify that the facts set forth in the above employment application are true and complete to the best of my knowledge and authorize Real Time Resolutions, Inc. to verify their accuracy and to obtain reference information on my work performance. I hereby release Real Time Resolutions, Inc. from any/all liability of whatever kind and nature which, at any time, could result from obtaining and having an employment decision based on such information.
I understand that, if employed, falsified statements of any kind or omissions of facts called for on this application shall be considered sufficient basis for dismissal.
I understand that should an employment offer be extended to me and accepted that I will fully adhere to the policies, rules and regulations of employment of the Employer. However, I further understand that neither the policies, rules, regulations of employment or anything said during the interview process shall be deemed to constitute the terms of an implied employment contract. I understand that any employment offered is for an indefinite duration and at will and that either I or the Employer may terminate my employment at any time with or without notice or cause.

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Position: Skip Tracer

Location: Dallas, Texas

Classification:  Hourly

Reports to:  Department Manager of Skip Trace

Compensation:  Competitive salary

Benefits: Medical, Dental & short-term benefits paid for employees

Hours: 8AM- 5PM

Travel: No travel

Summary

Essential Functions

  • Locate customers by searching online databases
  • Contact various sources to obtain additional information regarding customer location
  • Analyst will be responsible for inputting results into RTR’s servicing system
  • Responsible for complying with federal, state and local regulations pertaining to real estate collections, foreclosure and bankruptcy practices
  • Responsible for obtaining the appropriate compliance training including Fair Debt Collection Practices Act, Telephone Consumer Protection Act, Information Security, etc.
  • Associates Degree or comparable work experience
  • Previous Industry Experience Not Required
  • Must be able to pass a criminal background check, drug screen and credit check to client-required standards
  • Should enjoy speaking with people and performing computer research
  • Fluency in  Spanish is required
  • Analytical skills required for making decisions and piecing together information
  • Team player with strong organizational and communication skills
  • Detail-oriented with the ability to manage time effectively and prioritize tasks
  • Ability and willingness to gain knowledge on the collections industry
  • Ability to meet regular attendance requirements and schedules established for the department
  • Ability to work as a team member; effectively sharing ideas, skills and knowledge
  • Ability to work in a fast-paced environment and willingness to learn various tasks & duties

Qualifications and Skills

  • Associates Degree or comparable work experience
  • Previous Industry Experience Not Required
  • Must be able to pass a criminal background check, drug screen and credit check to client-required standards
  • Should enjoy speaking with people and performing computer research
  • Fluency in Spanish is required
  • Analytical skills required for making decisions and piecing together information
  • Team player with strong organizational and communication skills
  • Detail-oriented with the ability to manage time effectively and prioritize tasks
  • Ability and willingness to gain knowledge on the collections industry
  • Ability to meet regular attendance requirements and schedules established for the department
  • Ability to work as a team member; effectively sharing ideas, skills and knowledge
  • Ability to work in a fast-paced environment and willingness to learn various tasks & duties
Location: Dallas, TX
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