Summary

As an IT Support Desk Analyst, you will be responsible for the following: 

Essential Functions

• Administer and maintain hardware and software
• Troubleshoot a wide range of issues in a Microsoft environment
• Troubleshoot proprietary / 3rd party software and hardware
• Add technological value to the business process by participating in ongoing and new projects
• Responsible for researching and purchasing IT equipment

Qualifications and Skills

• High school diploma with previous experience; Bachelor’s Degree strongly preferred
• 1+ years of related IT/Development work experience highly preferred
• Scripting a plus
• Should enjoy learning about new technology, collaborating in groups and working with people
• Working knowledge of basic PC hardware and software functionality
• Ability to communicate effectively and concisely, both verbally and in writing
• Comfortable lifting and carrying at least 50 pounds
• Ability to multi-task and maintain good communication is a must
• Team player with a good attitude and the ability to be assertive

• Must be able to pass a criminal background check, drug screen, and credit check to client-required standards