Real Time Resolutions, Inc possesses 20 years of experience in the financial and advisory services industry ranging from all aspects of originations, customer care, servicing, collections, and recoveries with approximately $6 billion in charged-off assets managed for major banks, hedge funds, specialty lenders, private universities, retailers, and the primary federal bank regulator. The company has call centers in Dallas, TX (headquarters), Phoenix, AZ, and Montego Bay, Jamaica.
RTR differentiates itself through the caliber of people it hires. We seek to build a lasting relationship with every employee. Won’t you join us?
Career Opportunities
Essential Functions Directly report to Chief Compliance Officer and support Real Time’s legal team Routinely conduct regulatory research, writing and document review Continually monitor, compare and track state to state as well as Federal regulations thru Westlaw Report any and all regulatory changes found thru ACA International (formerly American Collectors Association) as well as…
Summary The Data Services Analyst is responsible for supporting internal data needs across the organization. This includes generating ad hoc reports, managing data scrubs for letter campaigns, maintaining cash flow pipeline reports, onboarding client accounts, and resolving data-related issues in the systems of record. This role plays a key part in enabling accurate, data-driven decision-making…
Summary We are seeking a motivated and detail-oriented Human Resources Intern to join our dynamic team. The Human Resources Intern will support the HR Department by assisting in various administrative and operational functions across key HR disciplines. This internship is designed to provide hands-on experience and insight into the role HR plays in supporting a thriving workplace. The intern…
Summary The Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals by contacting consumers, discussing their account status, and negotiating optimal payment arrangements on behalf of our clients. The CSP will manage a portfolio of charged-off, delinquent consumer accounts…
Summary The Mail Processor is responsible for managing the daily receipt, processing, and distribution of inbound and outbound mail at Real Time Resolutions (RTR). This role ensures timely handling of correspondence, accurate identification of account information, and proper delivery to internal departments. The Mail Processor plays a key role in maintaining efficient mailroom operations…