Lien Release Quality Assurance Analyst

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I hereby certify that the facts set forth in the above employment application are true and complete to the best of my knowledge and authorize Real Time Resolutions, Inc. to verify their accuracy and to obtain reference information on my work performance. I hereby release Real Time Resolutions, Inc. from any/all liability of whatever kind and nature which, at any time, could result from obtaining and having an employment decision based on such information.
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Position: Lien Release Quality Assurance Analyst

Location: Dallas TX

Classification: Non-Exempt

Reports to:  Manager

Compensation:  Competitive Hourly Rate

Benefits: Medical, Dental, & Disability Benefits Paid 100% for Full Time Employees

Hours: Full-Time Shifts 

Travel: None


Responsible for completing a quality review of all prepared lien release and assignment documents for accuracy before the document is sent to the county for recording. Ensure that all documents are processed within internal and state compliance requirements. Will provide feedback to document processors and management to improve department functionality. 

Essential Functions:

Perform a quality review of prepared lien release documents, checking for correct loan level information, typographical errors, correct beneficiary signing, correct notary information, etc.…

Ensure all required  supporting documents are received and reviewed for completeness

Research Real Property records to confirm correct beneficiary

Review Mortgage Electronic Registration System (MERS) for correctness

Confirm the state compliance requirements and timeframes have been met for each lien release document

Identify and track preparation errors

Perform other duties as assigned, including but not limited to: acting as back up for other employees and special projects

Qualifications and Skills:

High School Diploma required, Bachelor’s Degree preferred

1+ Years of Mortgage Experience

Previous mortgage lien release experience processing experience preferred

Ability to perform computer research

Self-motivated with a good attitude

Ability to work independently and within a team environment

Displays strong organizational abilities and time management skills

Strong oral and written communication skills

Proficient computer skills, especially Microsoft Office applications

Ability to make decisions independently within set policies/procedures.

Excellent critical thinking, problem solving skills and sound judgment

Proven track record at delivering timely and accurate information in a fast-paced environment

Must be able to pass a criminal background check & drug screen to client-required standards

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment, including electronic keyboard, mouse and telephone.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. 

While performing duties of this job, the employee is regularly required to talk on the phone.  He/she may be required to sit and review information on a computer screen for long periods of time as well as perform repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.

Position Type/Expected Hours of Work

This is a full-time position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.  

Location: Dallas, TX
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